Using behavioural insights to increase dog fine payments

Jesse Allpress
Auckland Council Research and Evaluation Unit, RIMU
Publication date:

Auckland Council’s Animal Management Unit issues more than 5000 dog infringements per year. Current payment rates are low, resulting in a large number of infringements being referred to a Ministry of Justice court process that imposes additional sanctions on recipients. RIMU partnered with Animal Management to apply behavioural insights to improve infringement letters, with the goal of increasing payment rates.

Auckland Council research note

Last updated: 2019-03-29


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